You have changed the schedule again. Many of us are losing our trust in the company (many are not, and that’s marvelous). For those of us who are losing trust, I suggest a simple mechanism to help us regain it: an independent audit by software and hardware engineers.
We have asked in various update threads for more information. Some have asked after the schedule update for pictures as proof that you are beginning manufacturing. You have responded to some of these requests by saying that giving out too much information would release trade secrets. This is the exact situation that an audit is designed for.
Your company has brought in funding far beyond many Kickstarter-type projects, and as you point out, has brought in independent investors. An audit would be a small addition to your current costs.
I apologize to those people who feel confident in Glowforge– I don’t want to slow down the production. However, we have invested a huge amount of money in this and many cannot afford to lose it.
If you do not choose to accept this audit, you choose not to show pictures of broken Glowforges as requested in the Schedule Update thread, and you refuse to update us more frequently, then we may have cause for concern.