Information on pre-release units


#62

Nice diagram! :smiley:


#63

Thanks, that clearly shows what is happening. This makes much more sense to me now. :relaxed:


#64

No, that’s a temporary software limit until we build the ability to vary usable printing area with head speed. It’s overly conservative, and as I note in the “to do” section, we’ll improve it to 11.5 x 20.4. See this post for more details.

There’s no news here about Pro other than if you ordered a Pro and you’re chosen for a pre-release unit, you’ll get a temporary Basic.

Yes.

I apologize for the confusion in the post - I interchanged X and Y and rounded some numbers. I believe it’s correct, and should be the same as the website now.

@jdodds: DXF is definitely on the todo list.

We still have a schedule update coming by the end of the week.

Actually the pre-release units can do it too, we’re just only sending them to US customers.

We’ll have a schedule update at the end of the week.

I’ve asked our design team to make something pretty to show off. :slight_smile:

@dan_berry Thank you! That looks correct.


#65


#66

Which did you find disappointing? The shipping work area gave me pause at first but the fact that they can adjust it via software to make up for all but a 1/2" was actually encouraging. It seems the only new news here was all positive and indicative of settled hardware and good software with a defined roadmap that is in line with or exceeding expectations. Software can be done non-intrusively (they don’t need my unit back to fix something). I’m far happier with this report than any of Dan’s previous ones :slight_smile:


#67

I’ve backed a few Kickstarter products which had to have FCC, CE and UL certifications. The shipped units say pre-release, demo, testing unit, or something similar until they can get all of their certifications. In most cases, parts of a product or early versions of the product have been sent to get early feedback, so there aren’t last-minute surprises.

I’m sure there are limits on how many a company can distribute this way though.


#68

Thank you.


#69

I thought about that but decided the glass is half-full today :smile: Some parades should not be rained on (I’m a little surprised that no one has said “but what about the schedule announcement, where’s that?” :wink:). Lots of goodness in this one. The next one will be what it is.


#70

This seems to be a day one feature. I hope this isn’t Glowforge’s way of pushing Proofgrade materials on us.


#71

Does this mean only those who signed up to be beta testers will be considered for pre-release units?


#72

That is correct.


#73

Bummer :frowning:

I had reasons at the time preventing me from beta testing, but I’m available now to participate in the pre-release testing.


#74

Doesn’t that just make this extended Beta Testing?


#75

In one way yes. But customer testing is usually broken up into Beta (we expect bad things & have allocated time/resources to fix them) and Pre-prod (we think it’s all good and are looking for validation). But they are both not-production :slight_smile:

We separate them in our company as well - it helps manage the client/testers’ expectations of the pain we expect them to have inflicted.


#76

@m_raynsford Pretty much. (too late. James’s response is the more accurate and thought out! :wink: )

@Just-Maken-It, you can still fill out the beta application (I think). I would think that they have already chosen the pre-release receivers, but if people turn it down, then there’s still a chance.


#77

Hopefully, @dan will confirm how this will work letting me and others know how to proceed. More than willing to complete the beta form if that is needed at this time.


#78

Welp, looks like I will be checking my email religiously.

What is the best way to bribe the Glowforge staff?..asking for a friend of course…


#79

Appreciate you calling me a friend. Barely know you.


#80

I think I’m just disappointed really, this isn’t exactly shipping in December, it’s just entering the next phase of testing.

I know it takes a long time to get a product sorted and I understand that, but it’s a shame to say Glowforge is shipping when it isn’t really.


#81

We don’t know the shipping schedule for production units yet. There will be another announcement on Friday regarding the shipping. No sense in jumping to conclusions when a real answer is just a few days away.