International shipping... arrival... receiving the much expected mail... don't know how to call this

[Sam]

@eternasky

GF staff, Rita in an earlier email correspondance with me assured me that shipping would be taken care of in the event of such an unfortunate incident. This is my only concern.

It would seem that is still the case, per the latest update:

@dan

We fully insure your shipment, so if something happens on the way to your doorstep, we’ll send you a new one. In the unlikely event that you have a problem, we’ll take care of it.