Several times today I have been setting up a cut when suddenly I am out of the GFUI and back at the start screen so I pick the design I was working on and everything I have just done is forgotten.
I have been doing a lot of work with the new proofgrade colored acrylic and a piece of sparkly acrylic I got from Inventables and recommended by the Glowforge email. I set up a highly accurate arrangement near the center of the field so I could drop in anything on it and cut out 8 earrings. The proof grade did fine as when it glitches I set it for the proof grade it was and all works. But when trying to do the Inventables piece it would glitch, make me reload the design I had been doing all day and ask for settings again and when entered zoomed out and moved over a mm so the design did not fall where it had been all day and ruined two tries of the Inventables plastic after doing almost 100 earrings without moving a thing.
At first I thought there was a timeout if you were doing nothing in the GFUI but it has been left with a design setup for hours and then glitch several times in a few minutes. Two or three times I got the “We’re sorry but something went wrong” button but mostly not.
Many have complained about the inability to save settings but this glitching today has ruined two pieces large business card sized or 16 earrings.