Since I have been noticing that there are many posts on the Problems and Support section, I wonder what the actual users think about this device. How often do you face issues? How much money do you spend to maintain this device? What is the average life of this device? Is it worth to pay the price?
Unfortunately, my device stopped working at the very first printing and does nothing. I am not sure if I have to pay for shipping to repair or GF will pay for that. But, if they say I have to pay for shipping, that will make me really sad. Furthermore, I am so afraid that this kind of issue can happen frequently especially after the short warranty.
Now, I have to decide whether I will keep this device or refund. Also, I don’t understand their return policy. They say I need to pay for shipping and 10% restock price even though I didn’t do anything wrong. Additionally, I spent several hundred dollars to buy other base materials, which will be useless without this device. I was really excited and spent lots of time to think about what I can do with this. BUT, I am really disappointed and I don’t know what to do now.
Frankly speaking, I fully regret that I bought this. But, I also don’t want to waste another several hundred dollars for nothing (shipping, restocking). If you are in my case, what would you do? Please help me.