The gutters on this house have been crap since we move in 5 years ago. I called one place to clean them and the guy complained that they had covers on them, so I said “fine, take the covers off”. I don’t remember exactly what happened with that, but I do know he did a half-butted job, removed a few covers, left most of them alone, and didn’t clear any blockages. The rain continued to spill over the side and right in front of our door for the next several years.
Then we had a major wind storm that ripped some flashing off my roof and I called a gutter/roofing place to fix it and also clean the gutters properly. They too complained about the covers. I realized that their business model is based on speed. They send a truck with a large number of low paid laborers to swoop in, clean everything, and get to the next job as fast as possible. When they hit any kind of delay, they just don’t want to do the work at all. The main guy kept saying “it’s going to be expensive because we’d have to take the covers off”. I’d say “fine, take them off and do what you need” and he’d say “well, it’s going to be more expensive because we’d have to take the covers off”.
Eventually I opined that I didn’t think these gutters work well even when they’re clean and I got him to go up and inspect the situation. They did find that they were not pitched properly and my roof needed some other minor repairs. Maybe it was unnecessary to replace the gutters, but I plan on living here a long time and I want things to be built correctly.
I have a perfect view out the office window here to watch as the tree in our front yard dumped all of its leaves directly into the brand new gutters a week after they were installed, and they are now matted down with rain.