Received my glowforge on Tuesday, got it setup on Wednesday and was able to make one of the sample projects on glowforge’s site.
I went to now try a project of my own and I pressed the button, started up and about a minute in, the whole thing turned off.
Tried a different outlet. The LEDs might flash on for a second but thats it… nothing.
Sent an email to hello @ gf… not sure what else to try.
That doesn’t sound too promising but posting here opens a ticket so somebody will be up with you soon.
Send an email to support.
By that she means you would send the email to firstname.lastname@example.org.
(You don’t need to though if you have opened a Topic here. Either one will work to notify them.)
I see you already emailed us about this and we’re working on it there, so I’m going to close this topic.