Lack of Support

If the head was skewed somehow in the shipping foam I would document everything and move on. I did stop unpacking when I realized that what I had was not a Pro and would only have to repack everything again as was the case.

I would inspect all the lenses in the head that they ate not scratched but if not then everything should be OK. Several of the foam pieces have hidden compartments and there is another box with the crumb tray and some other stuff, and the power cable could be hidden anywhere but as I recall it was in that second box that had the cable and exhaust hose stuff.

2 Likes

I would unbox it and carefully inspect all the packaging, I’ll bet the power cord is in there somewhere. You are not the first one who had trouble finding it.

1 Like

I see you already emailed us about this and we’re working on it there, so I’m going to close this topic.