Laser head won't fire

I have a refurbished GF plus that I have been using with no issues until today. I last used it on Monday and all was fine. This morning the laser head is not firing. I have tried the GofGM on proofgrade draftboard and still nothing. I have cleaned all the lenses and made sure the cable is plugged in all the way.

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Try this for starters…double check your power setting. Sometimes it defaults to ‘1’ which won’t do anything at all.

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I have done that. I even made a small test file with a cut, a score and an engrave and I manually entered all the settings, still nothing.

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Anyone from GF who can assist? I just went through this last year with my first machine. Please tell me there is something than can be done.

I see you already emailed us about this and we’re working on it there, so I’m going to close this topic.