Hello,
Our laser head on our pro stopped firing today. I am not seeing any “lighting” in the tube either. Below is what we’ve tried:
- Restarting the machine
- Trying different files with different materials
- Resetting WiFi settings
- Keeping the machine turned on with the lid open
- Checked to make sure power was not set to 0
- Checked lens and power cables
- I do not have the gift of good measure to test, but have tried other files
Can someone please tell me what the issue could be? We are in the middle of fulfilling orders and this will be a major set back if we can’t get the issue resolved.
Thank you all for the help/suggestions!