I was cutting with my glowforge pro, and suddenly the laser head just kept moving but no laser was being fired. I noticed that the tube is not creating that usual light inside. This is the first time this has happened.
I tried the methods that people with the same issue have been told to try:
- Clean the laser head lens
- Check if anything is burnt in the laser head
- Configure the laser to “Full power”
But everything looks to be fine in the laser head. However, as i kept trying the methods described above, a yellow light appeared on my glowforge button, but just for a while, it’s not there anymore, however the laser still isn’t cutting.
When i first got my glowforge pro, the laser head was malfunctioning, so i got a replacement that i still keep around (it has issues focusing), i tried with that head and the laser it’s still not firing.
What could be the solution? Do i need to send my machine back for repairment? or do i need to buy a replacement? my machine was bought in march, 2021, so no warranty. However, this issue appeared out of nowhere, as i dont use my machine so much.