Laser not firing orange light appears

Laser stopped working in the middle of a project and now it wont engrave or cut anything. Laser tube is not lighting up! Does not appear to be cracked or bubbly. After going thru the whole project orange light comes on

I’m sorry for the ongoing trouble with your Glowforge. Unfortunately, it looks like your unit is experiencing an issue that we can’t resolve remotely. I want you to have a reliable unit, so I recommend replacing this one. I’ll be in touch via email to sort out the details. I’m so sorry about the bad news.