Hello all !
New owner here. Just got Glowforge pro last week.
I am trying to access the Laser Safety Officer (LSO) training but the link available from app.glowforge.com seems dead. clicking on it doesn’t do anything.
Is there another way to get that PDF ?
Back when I bought my Pro, the training was emailed directly to you. Regardless, here is a copy I found with Google: https://static1.squarespace.com/static/603e9802f142e62c55b808f0/t/605c92022773630fedcc111d/1616679429562/Glowforge_Safety_Manual.pdf
Yay for finding a different copy, but if you wouldn’t mind letting support know (support.glowforge.com - you can even call them). They’ve been doing a bunch of updates to the website with the release of the new 
and clearly that link should not have been broken!
@emilyhuh, you might want to let someone know this too!
Hi @pkshima ! Welcome to the community! Glad to have you here!
Here’s how to access your training guide:
Let me know if you have any issues. Thank you!
Um @emilyhuh - that’s what they started with and got a broken link… has it been fixed in the last hour?
Sorry about that! I checked with our Support team and passed along your question and that was what they passed along. I’m asking them again to see what’s going on with the pop up. Do you have your pop ups enabled? Also what browser are you using? Just so I can share these details with the Support team. Thank you so much!
@deirdrebeth @pkshima The team is looking into the broken link. I confirmed that the link is broken for me and the Support person also just confirmed that the link is broken, so we’ll get this to the appropriate team to get it fixed. Thank you so much for flagging!
It’s linked above:
Hi pkshima - I emailed you a PDF to the email address associated with your forum profile. Please let me know if you need anything else. Thank you!
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