I just received my replacement lens removal tool. I followed the instructions and put the Remove side into the laser head and it clicked when it attached to the magnet. This is where things went south. The glue joint apparently failed on the metal ring, so now the ring is stuck to the lens and I’ve can’t get the lens out. I went from not being able to calibrate my GF to not being able to use it at all.
Now that the ring is off, it looks like very little glue was used to secure it in place on the blue part. See below. Only one spot in the entire ring had glue.