Have a blurry side on trace images. Took out lid lens to clean and noticed two little scratches that appear an orange color when held to the light. Would the out of focus image be caused by the tiny scratches?
If that’s the lens under the glass lid it’s not supposed to be removable and it’s now a matter for support 'cause it’s broken.
If it’s the one under the top of the head then it depends where the scratch is. If it’s close to the edge probably no big deal. Anywhere near the middle & it’s best to replace it.
My mistake…it is the lens in the black print head. Very small scratches that appear orange-ish when holding it to a light. Will they cause any issues in printing?
Oh, just start typing up a new post, just like I’m doing here, then start a new line and drag and drop the picture onto the post. It will upload automatically.
Can you upload a photo of the scratches like @Jules suggested?
Regarding the blurry trace designs, did cleaning the camera on the lid help?
If not, please take a screenshot of the image you are tracing that shows the blurriness and post it here. You can also email it to us directly at support@glowforge.com if you’d prefer!
@jaz I will try to do that tonight.
BTW: I am having a problem of trace pictures having white areas though the original is all black, or another solid color that will then be shows with parts of the color or black parts having white areas in it.
Is that common with solid color images…having white blotches show in the traced image?