Received Glowforge Pro today and unpacked it to get it set up and running, however the Lid is off-center and will not close properly, rubbing on the left side and a larger gap on the right side
The surface you have it on is most likely not flat. Shim one of the front feet (right side) to compensate.
I’m so sorry to hear that you’ve hit this snag.
@eflyguy is correct! I see you already emailed us about this and we’re working on it there, so I’m going to close this topic.