Lid off-center

Received Glowforge Pro today and unpacked it to get it set up and running, however the Lid is off-center and will not close properly, rubbing on the left side and a larger gap on the right side

The surface you have it on is most likely not flat. Shim one of the front feet (right side) to compensate.

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thank you

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I’m so sorry to hear that you’ve hit this snag.

@eflyguy is correct! I see you already emailed us about this and we’re working on it there, so I’m going to close this topic.