Hello… I’ve had my Glowforge for 2 weeks, and my Glowforge came out of the box like this. This issue has always bugged me but I didn’t think much of it, until I remembered that the camera is attached to the lid, so in order to get an accurate shot of the material, the lid needs to be closed tightly. It’s pushed more to the left side, and the right side is not closed all the way. When I force it down and continue holding it, the photo adjusts accordingly. And the smell is much more obvious when I put my nose against that gap as opposed to the left side. Now I’m starting to wonder if in fact my basement isn’t supposed to smell like wood burning. It continues to linger even 2 days after using the machine.
The 2nd picture shows the right side, and the 3rd picture shows the left side.