Received my Glowforge Plus about a week ago. This evening I loaded and cut yet another SVG. When I opened the lid I noticed it hadn’t cut all the way through, so I put the wood back in but when I shut the lid the lights went off. I then noticed the Glowforge app was saying “Lid Open”.
I opened it, rechecked the front panel and top door to make sure flush - they appeared to be so. I then followed @Vee’s instruction here: “Lid Open” message when lid is closed. Even after removing the crumb tray, checking for debris, etc, could not get the “lid open” message to resolve itself.
If it is of help, about 80% of the time when I have the lid open the lights are on, but when I start closing it (maybe I’ve rotated the lid 10 deg or so) the lights flicker than shut off. The remainder of the time the lights are on bright when closed but turn off (or greatly dimmed) when opened.
I’ve read through the forums, but don’t see anything that people have tried that I haven’t (cleaning hinges, checking light cables, trying new instances off the glowforge app).
I’m mystified as to the cause - thanks for any help you can provide!
Update: Added video demonstrating the lighting issue/symptom. Demonstrating both light flickering/turning off at specific point while closing lid + being able to lightly rub/tough the top to get the lights to slowly turn on when lid is closed. Sorry for the terrible video quality (and any ensuing seasickness!)