I’m at a loss. My machine is stuck on lid open. I have cleaned everything and the door and lid close completely. The lights aren’t on either which leads me to think it is somehow stuck on lid open. I have reset it numerous times, logged out, restarted the computer, combed through forum’s and have tried everything.
My machine is a pro. And I have tried to remove the tray, and pass through slot with no luck.
A few days ago this same thing happened after I made one print. I let it rest a few days, and when I turned it on, the lights came on. And it was able to do one more print. But now I am back to the same issue.
Can anyone help? Thanks so much!