"Lid Open" when it is closed

[eflyguy]

Support will likely ask you to check the cable connections, as in this post:

Same problem, different day, Will not calibrate

Hello @hinesfamily , I’m sorry to hear you’re having calibration trouble with your Glowforge. I took a look at the logs for your unit and the issues you’re seeing might be caused by a poor connection with the cables on your lid. Please follow the steps below to check the lid connections: Turn off your unit. Open the lid. Using both hands, gently roll the laser arm to the front of the unit. There are 5 clips pictured below. Check each one to ensure it is closed. The clip should lie flat, and …