Seems this is an annual issue for me, i haven’t logged on to the forums for a long time and the first time I did this year I see that it was this time last year i was posting about the same issue.
The ribbon cable has again died leaving me with the old classic “lid open” issue.
I should note for the support staff if i lightly touch the ribbon cable at the back going from the hinge pcb to the lid the lights go on and off and flicker. i feel the ribbon cable has broken and this may have been the same issue that i had with the machine previously. all the connectors are snug fit and there is nothing blocking the front door from opening.
Hoping that glowforge will help remedy this factory fault by sending out a new ribbon cable.
Is it just me or should the lid ribbon cable be offered for sale in the spare parts section of the shop on the website?