So today I was cutting out some leather bracelets for demos for a meeting I have this evening.
Problem 1: I use Illustrator and save my files as PDF. When I first started using my Glowforge it suggested SVG but every time I used SVG saved from Illustrator I had problems, so I use PDF. Today the PDF (which had both vector and raster elements, which is common for me) loaded as just an etching file all on one layer instead of with my various layers.
Problem 2: To compensate for Problem 1, I saved the file as an SVG. This did load with the layers. I lined up the image on the top right of my material utilizing the camera as always. The image was completely on the material when I did this. When the image printed, and I opened the glowforge, I found that the image had been shifted to the right and the right-most edge of the image had gone off the edge of the material.
On top of this, I later realized that the file had been shrunk! It was 2 inches too short! Yes I suppose I should have caught this if I had looked at the ruler and saw that the design was two inches too short. But even if I had caught it, I would had had to drag the file to its actual size???! That would render all of the precise measurements I had taken useless because they would no longer be exact.
This day I am very disappointed in my Glowforge. These are all very basic functions that are essential for use of the machine. Today my Glowforge has let me down and I have wasted material and time because of it.