Machine still self Pausing

Thank you for your help! I didn’t expect anyone would be manning support on a holiday, I hope you are getting compensated well for your sacrifice. Happy Easter!

Happy to help! Hope the pausing didn’t put too much of a damper your holiday.

We made a small change earlier today that should clear this up for you.

Can you let me know if you’re still having problems?


I will run another :proofgrade: sheet today and report back!


Yesss! You nailed it pip!
Thank you so much for your help!

I noticed something I never saw before, here’s a couple of screenshots of it. when I loaded the file there were 6 token images missing, replaced with black circles… :face_with_raised_eyebrow:

I just moved the spots aside and copy/pasted 6 more and positioned them. as soon as I did and deselected them their images showed up :thinking:

Strange, but it was no problem for me, I just had never seen this behavior before and thought it worth mentioning.

Thank you again for squaring my machine away! :+1::sunglasses:

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Have seen the solid black engraves show up a few times. Some pasted instances of a design would be fine but a few would be solid black. Never figured out what was causing it. Did pretty much what you did and moved on.


Interesting, thanks. You never saw that pausing during cuts? First I had seen it, I was hoping it was a result from a recent update… apparently not, maybe it was machine specific but big relief it wasn’t hardware. Still a mystery, but at least that behavior is gone

Have never seen the pausing you described.

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Ditto, I’ve experienced the black pieces as well. Never had the pause issue though.

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The behavior you’re seeing with black fills is something we’ve seen, too. The team is looking into it, but early investigation suggests that this may only be an issue that occurs with browser rendering and memory when a great number of individual copies are made of one design in the Workspace. I’m glad to hear you were easily able to work around it in the meantime. Thanks for letting us know about it!

Because the pausing no longer seems to be occurring, I’m going to close this thread. If the same problem happens again, or if you run into any other trouble, please start a new topic. Happy printing!

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