@Mike.D Attached are the photos, if you want me to take macros I can do that too.
thank you for your help!
Hi @richelle.m.maki,
Thank you for posting the photos of your filter cartridge. It does indeed look like your cartridge is very full and needs to be replaced.
You can purchase Filter Cartridges from our shop. They are $249, with free shipping.
If you’re still running into cooling trouble after replacing the filter, please let us know right away.
Please let us know if you have any questions.
It’s been a little while since I’ve seen any replies on this thread so I’m going to close it. If you still need help with this please either start a new thread or email support@glowforge.com.