After having the GF for a week, I have only gotten 1 correct print (of about 10) out of it. The 2 repeating issues are:
A) Print Alignment: I set the print in my desired location and it creates it in another (no rhyme or reason, could be 1/4" off or 3 inches). I have reset and cleaned the head twice.
B) Laser Head Stuck + Firing: on day 3, I was doing a print (printer sits to the left of my setup), then heard a shuttering, like a printer trying to clear a jam…thought nothing of it for about 10 seconds, then looked to see the laser melting through the side of my clipping tray. If I hadn’t been around to cancel the print, I imagine it would have burned through the GF itself/ possibly caused a fire. In some tests, the head will make it past the “jamming phase” but will go haywire, cutting/burning at random, and some it will continue like nothing happened.
I have found the issue is exacerbated when cutting, and less while engraving.
I reached out to GF, and they said it may be the belts, however, neither belt was loose/ caused the other side to move.
regardless, GF hasnt responded for 2 days and I have orders to fill for the holiday season…please help!
Attached here are supporting pics: