More account issues


#1

@dan @Rita first why is my account having so many issues and second I did what it said to check order date so I know my status but there is no date!!!

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so if you can tell me that would be awesome thx


#2

Edited the image to remove your email address - someone from the support team should be here to answer your question soon.


#3

fwiw this is a bug they’re having right now, so don’t worry; you’re not alone in this. until support reaches out, you can probably search for glowforge in your email folders and see when you ordered it.


#4

Good news! You should now be able to see your order date in your purchase history.
I’m going to close this thread - if the problem reoccurs, go ahead and post a new topic.


#5