Mu system will stay on loading project

Community Support
1

Hello everyone… Question… every time I want to uoload a new design my page will stay on loading the work and can stay there for ever…
So Im closing it and starting again, some times when I open the page for 2nd time it appears to be uploaded and with the countdown of the time it will take, some other time is just starting from zero… , and worst some times is freezing all my computer the glowforge tab won’t even close

Any tips on how to fix this… ? Its kind of a headache running prints ea after the other and having to turn everything off with each new file

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2

Hello @vero.diazdelavega - I’m sorry to hear you’ve run into this trouble! I’ve just come across your email ticket and sent along some next steps via email. Please keep an eye out for that email and be sure to check your spam folder if you don’t see it initially.

I’ll go ahead and close this topic and we can make sure you’re taken care of via that email thread.