I just went through the steps to clean my exhaust fan and the minute i started spraying a blade flew off! Help please!
Yikes! A staff member is definitely going to have to help with this one. They answer within 1 day, so hold tight. Turn off your machine and go enjoy a different activity until they write back.
what were you spraying? What were you using, that is.
The 3m degreaser from digi-key that’s specified in the cleaning instructions.
Crazy. Great pictures though, I imagine support will be along to help. Sorry for your challenges.
Thank you for reaching out to us. I’m sorry for the delay in getting back to you. I’m so sorry to see your exhaust fan has a broken blade!
Unfortunately exhaust fans are not a part we can send out, so we’ll need to make a warranty replacement here. Since we’ll need to discuss account information, I’m going to close this thread and send you a separate email on next steps.
If you don’t see my email in the next few minutes, please check your spam/junk mail folder.