My fan broke?!

I just went through the steps to clean my exhaust fan and the minute i started spraying a blade flew off! Help please!

Yikes! A staff member is definitely going to have to help with this one. They answer within 1 day, so hold tight. Turn off your machine and go enjoy a different activity until they write back.


what were you spraying? What were you using, that is.

The 3m degreaser from digi-key that’s specified in the cleaning instructions.

Crazy. Great pictures though, I imagine support will be along to help. Sorry for your challenges.

Hello @cberglender,

Thank you for reaching out to us. I’m sorry for the delay in getting back to you. I’m so sorry to see your exhaust fan has a broken blade!

Unfortunately exhaust fans are not a part we can send out, so we’ll need to make a warranty replacement here. Since we’ll need to discuss account information, I’m going to close this thread and send you a separate email on next steps.

If you don’t see my email in the next few minutes, please check your spam/junk mail folder.

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