ive been trying to get help from support.
but i dont know what going on.
as i stated previously from day one.
my glowforge has been acting up.
it arrived with liquid all inside the machine and all inside the packageing of the box
i sent over pictures but i never got any response nor help
i honestly think cause of that. till today im not able to get a perfect cut
no matter if im using glowforge proof material or none proof
its one issue to another.