My Glowforge Pro is only two weeks old. Today we were testing a few designs. Not overworking it by any means, using Proofgrade 1/4 Acrylic. Before it got 1/8 of the way through engraving and cutting a design that was only about 2" by 3" the power died. No popping noise. Just no power at all. No lights, nothing.
Have tested the outlet and it powers other devices fine.
Have tested the Glowforge on other outlets/circuts and still nothing.
Have waited over 20 minutes to see if it needed to cool. Nothing.
The little staple/pin thing in the back is in place.
Not using one of those protectors I’ve read in here that says not to use. Can’t remember the name/type.
Any suggestions? I submitted a support ticket (on a Saturday so I’m sure it will be a few days) but to say I’m disappointed in spending so much money and only having it two weeks to die is an understatement.