My laser doesnt work

My glowforge works well, but when i try to cut and print the laser makes the movement as normal, but it doesnt cut or mark nothing, no error on screen, the machine turn on, select material as a normal, select cut, or engrave, the laser begins to move, but it doesnt cut.

I clean the mirrors again, and again, and again

Did someone pass through something similar ??

the only thing its missing its the laser working… the most important

Its like the laser lose the power complete
Any help ???

Check the settings to make sure the power did not default to 1%. (It’s a safety feature when working with unknown materials.)


Hi @yukiportes! I see you also emailed us about this issue and we’ve sent you a response there, so I’m going to close this topic.