Need a new Carriage belt asap

So our belt got toasted when something we were engraving caught fire. We caught it quickly and nothing else was damaged, but the belt is no more. I need to get a new one ASAP, and have contact support. Is there anyway to get a fast response, or is there something we can get outside of glowforge until we can get an official one?

Posting here creates a ticket sending a email creates a ticket finding all the different tickets and putting them in one takes more time. I would send pictures.

I see you have also emailed us about this and we have already followed up with your next steps there. So I am going to close this thread.