I am trying to setup for the first time. My glowforge will not connect to my network/wifi. My computer connects to the actual glowforge wifi just fine. But when it comes to actually connecting to actual wifi it won’t work. I have restarted it, tried my hot spot. I called my internet provider and there are no issues there and have the correct strength etc. I am stuck…I just want to use my printer so bad lol. I submitted a ticket but am unsure how long that takes for a response.
The GF is extremely picky when it comes to the WiFi signal make sure it’s a strong signal to the GF and it must be the 2.4 Ghz not the 5 Ghz,
Okay my provider said i had both 2.4 and 5. How can I make sure its connecting to the right one? Any advice?
I just confirmed with my provider that i am running on the 2.4ghz
How far in the setup do you get?
This might be helpful.
I had to buy a wifi extender to use my gf. I have my gf located to far from my household router so when I set up my wifi extender I was able to place it directly next to the gf and I get a nice strong signal.
i ended up having to use my desktop, for whatever reason my macbook just wouldnt connect. I am now up and running! yay!
Yay for fixing it!
For the future:
Posting here also submits a ticket, so you should do one or the other, but not both. If it’s a question you want other owners’ help on, post it here. If it’s something private (like money, or address is needed) send an email.
Welcome to the forum!
I’m glad you resolved it! Thank you everyone for your advice. I’m going to close this thread. If you run into any other trouble, please start a new topic, or email us at firstname.lastname@example.org. We’re here to help!