I cannot upload a vector pdf or svg file (made in AI) without getting the “Unexpected Error” message. I’ve uploaded similar files in the past with no issue, but something in the app has not been working in the last 2 days for me.
I’ve reviewed previous threads of people having the same issue, but no solutions are offered. Has anyone had any success with eliminating this issue?
Things I’ve tried:
Restarting my computer + Glowforge
Double checking my file (all paths are closed, no fills, not too big etc)
Saving the file as a pdf and svg
Renaming the file
Updating my browser
Using a different browser
Logging out an back into the app
Hope someone can help! I’ve contacted Glowforge customer support but need a fix sooner than they can probably provide…GatefoldTest_SOS.pdf (795.5 KB)