I just setup my new GF last night and was extremely excited to try my first print this morning. Unfortunately I have run into several problems and I am now at a loss as to how to proceed.
After getting everything set up, I started the “Learn By Doing: Your First Prints and More” making sure to carefully follow each step. The first thing that went wrong was that my GF did not recognize the “Medium Draftboard” proof material that I was using. I noticed that the image from my GF camera was extremely blurry. Additionally, the camera seemed to be very out of alignment because I could not see the left or upper edges of my material, but the right and bottom edges were well within the frame as well as the sidewall of the GF. After combing through the support forum I decided to run the Camera Re-calibrator. The re-calibration process completed without any problems, however the margins on the test print seemed to be a bit off (see below picture).
Although the camera alignment seems to be better now, it is still not 100%.
After performing the re-calibration I proceeded by printing the “Gift of Good Measure” as instructed. The GF still did not recognize the proof material that I was using, so I manually selected “Medium Draftboard” and aligned my project in the top-left corner of my material, and after I was prompted, I started my first print.
Once to print was complete I found a few more problems. First of all, the GF printed the key chain much further down and to the left of where it appeared to be on my screen.
And secondly, the laser did not cut all the way through the material, not even halfway through. After scouring the forums again, I turned the GF off for about half an hour and then attempted the project again which produced the exact same results. I am at a bit of a loss at this point, but I realize that there is a very real possibility that all of this is due to “User Error” as this is my very first time using a GF. Any ideas, solutions, mathematical equations…anything, would be greatly appreciated. Thank you.