New machine, print stopped

Hello!

Coming from the GF Aura, upgraded to the Plus HD so I’m familiar with the software. Finally set up my machine today and I’m at my frustration level after several hours. It will not print, I just keep getting “print stopped” with no reason, and just gives a message that an error occurred and to try to refresh the browser and/or try turning off the machine and back on again. I’ve tried this repeatedly and still NOTHING, tried restarting my wifi, tried restarting my computer, restarting the project several times and nothing has worked. About to pack it up and return it if I’m having these issues from the start. Any suggestions??

Are you trying to print the Gift of Good Measure or a different file? Have you tried using a different browser?

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Might try corporate support. They can see error explanations we can’t.

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