Hi, Just recieved a beautiful Glowforge Pro in the mail Monday.
In regards to the shipping I have to say that that cardboard box it was in is not that great. I would have expected more since we have to keep all this stuff. It had literally one piece of paper tape holding the lid on and the handles were missing on one side. I watched it come out of the UPS on its side on a dolly and the top of the box almost opened and luckily the driver grabbed it before it did. I opened it before signing. I was shocked that the unit did not have anything protecting the center of the unit. Also there was no plastic or paper surrounding the unit under the foam. Last I couldn’t believe the lid wasn’t taped or held shut with anything.
With all that said the unit is fine and working flawlessly. It all just made me sweat a little after waiting so long and I could see where something terrible could happen.
The setup with extremely easy. The guide is not 100% accurate but it was very close and extremely helpful. From start to finish it took 30 minutes to get setup and cutting my first design. I chose a puzzle with a very intricate engraving. The end result was perfect.
I am extremely impressed and going to have a ton of fun with this.