New update has glitch. Can only add 1 artwork

July 30 the system just changed a bit. I’m guessing an update but can only add 1 artwork on a screen. Can’t add more? Please help fix problem

I am not getting this issue. Every time I hit add artwork I am prompted to upload a file. I choose one, it loads and opens, I click add artwork, upload a file…as many times as I want. Are you working on a mobile device or laptop? I am on a laptop and am not getting this error.


On an iPad I am also having no trouble with multiple uploads. Maybe try rebooting your device?

Hi @sarah_l_steinman! I’m sorry you hit a snag. I see you already emailed us about this and we’ve solved this problem there, so I’m going to close this topic.

If you run into any other problems please open a new thread, or email us at and we’ll be happy to help!

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