I’m trying to upload a design, but either the bed image isn’t showing at all or only part of the design is uploading (and I think the glowforge app itself is freezing since I can’t select or more the partial design when it is there).
It’s also taking forever for the design to even show, if it ever does.
I’ve tried resizing it via illustrator, but I’m still having the same problem. Right now it’s pretty tiny (about 2x1"), unless there’s some other to “resize” a design?
Things I’ve done already to try to resolve this:
- Restarted my computer
- I’m using Chrome (current version: 67.0.3396.87)
- Turned the machine off and on several times (with enough time for it to really shut down).
Any other suggestions?