A few weeks ago my Glowforge Pro stopped aligning, it ended up being the black cable. That was replaced and fixed the problem. Fast forward to today, ZERO laser beam. Nothing is cutting.
We replaced the two lenses on the printer head hoping that would fix it. NOPE.
This is beyond frustrating. Nearly $6k and this machine is breaking at less than 2 years old. I see over and over again in the forums the many issues arising with the black cable and now laser issues.
Support, what needs to be done to remedy this laser issue? Thanks