No snapmarks yet?

My husband (aaron.nance) received the email that we were to get Snapmarks on our machine! Hooray! But at least 2 months later we still have no Snapmarks.


Anything I can do to move this along?


Yes, please report it on this thread so that the Snapmarks team can look into it for you:

Have you had your machine replaced? Some people have gotten the notification that it’s enabled… on the one that was returned.

No replacement, same machine.

My husband did post in this thread…no staff reply, just questions about replacements, browsers

We do not have a replacement machine, have tried different browsers, all that jazz

Browser shouldn’t matter. So when you go to and load a design you don’t see this near the top of the page?

The magnet icon will be greyed out until the design settings are complete and unit is online.


Close this thread please, answered in message from Bonny

Thanks for the answer @rpegg , that’s right. I’m going to close this thread - if you have any more questions, go ahead and post a new topic.