I was wondering how the non-Pro Glowforge performs in warmer climates. Even with the A/C at full blast, it’s not going to get much colder than 77F/25C where I live, and there had never been any mention of an operating temperature range until recently. I was wondering if anyone who has used their unit yet would be able to tell me a bit about the difference in quality and print time for engraving something like this in a 78F room vs a 74F room.
I asked the support team, but they didn’t provide any helpful information. I had to go back and forth with them for a while until the got the following response:
"Previously, the Glowforge unit would not attempt to start a print if it might pause during the print. Now, it will start, then pause to cool - but if the conditions are poor it may never be able to cool off enough to finish the print. Performance depends on a variety of factors including the humidity, the type of print, the ambient temperature, and more. For example, cutting operations generate more heat than engraving operations. If you plan to use your Glowforge unit in ambient temperatures up to 75F, your Basic should be fine. If you are operating up to 81F, we’d recommend upgrading to the Glowforge Pro."
So their only recommendation is to drop another couple grand on a device I haven’t even seen yet. Especially frustrating given this is a device that’s advertised as being able to be used at home and in schools, and now they’re saying it can’t be used in what most of the world would consider “room temperature”. This is hardly sounding like a consumer-ready product. The fact that I had to reach out to them to gather information that should have been made available a long time ago is also troubling.