We are about to send in our 3rd Glowforge Pro. Does Glowforge ever send a new machine back? I purchased my machine on 25 May 2022. If i get another one it will be number 4 in under 6mo. This is unacceptable.
My refurb for my pro has been going strong for 2 years…my refurb for my plus has been going well too…but most don’t create topics about their machine going well…and so it can feel like refurbs are failing more often then actually.