Hello I was engraving a piece of wood, and the machine keep going but the engraving stopped. so i stopped it and tried a different image that has worked in the past and nothing, so i cleaned it and did a test cut with the gift of good measure and the machine went through the whole process but did nothing to the draft board??? is my machine shot? please help
If it stopped engraving mid-print then it sounds like the tube or power supply has failed.
You should email support, but first try the Gift of Good Measure on Proofgrade material, and include pics with your email.
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Pictures of the finished GOG or while doing it?
When done, but if it’s blank, just a screen-shot showing the settings, and note the date/time of the print.
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