I think this will be valuable to lots of users! Thanks for everyone’s hard work.
“The live chat beta provides customer service and technical support from 10 am to 2 pm Pacific time Monday through Friday.”
Even though it is for set hours of the day a live chat has potential to eliminate half of the “complaint topics” on here. I don’t know how many are impatient people saying they haven’t seen a reply. Now at least they can get some words of encouragement right away to calm things down. This is going to be huge
Stealing Ryan’s comment to add as my own…the whine factor is now very likely to decrease on the forum.
Thanks for keeping everything moving in improvements.
A couple of people in a Facebook group raved about the excellent chat service they received. So yes, good news indeed!
Live chat is a game changer when it comes to customer and user experience.
I got a message they will email me back.
This will be so helpful!!
Very happy to see the return of live chat support!