I’ve had my Glowforge for a couple of years now with no problems.
I’ve always used my own dialed-in settings and they’ve always been successfully and consistently worked.
However, today I tried cutting office paper and my dialed-in settings didn’t work (300 speed, 14 power, and 0.004 focus) and only singed the paper.
I did an inspection of the lens and windows. They seemed clean, but I wiped them with wipes anyway. The old settings still did not cut.
I tried manual focus and autofocus. No success.
I had to increase the power to 28 to get it to cut through paper like in the past.
Any idea why this could be happening? I’m concerned it’ll turn out to be a hardware problem, but since it’s actually cutting — albeit with higher settings — maybe it’s something else? Any advice?