Ongoing Catalog / Shop Error 500


#1

Same problem as this thread Shop/Store Error 500

500 errors for two days here.


#2

I wasn’t online here on Friday but definitely all day Saturday getting 500 errors in the shop. I was wanting to order but never was able to get things in the cart. I hope they are looking into it! @dan


#3

Thanks! There was just a thread about it but it got closed too fast for me to add on.


#4

Interestingly, I also got the error, but if I manually removed the “?taxon_id=11” from the end of the URL it would load the page I was attempting to go to just fine. I didn’t try to buy anything so I’m not sure if the error would re-appear


#5

seems like it’s been up and down all weekend for me (the shop, haven’t tried the catalog).


#6

Thank you for letting us know about this. We’re investigating what may be happening here. I’ll follow up when you should be able to access the shop with no trouble.


#7

Thank you! It doesn’t have clear rhyme or reason, let me know if you want me to run any tests. Using the latest Chrome on Mac OS 10.12.6.


#8