Order# R311023590
I just found this when I went to try and check the status of my order. I emailed support but got a form letter back. I have a hard deadline on a project and I can’t wait for supplies. My card was charged and I received the email like I was charged. I am really confused as to what is going on. I checked the status and this message was posted
“There was a problem processing the following order. Please contact us at support@glowforge.com.”
I really don’t understand why I had to discover there was a problem and not contacted. Could someone please contact me so I can get this worked out? I really am desperate to get these supplies. Please don’t take what I am saying as critical I just need someone to please help. Thank you very much.
Bill