Ordering Proofgrade Materials


Is anyone else getting a “422” error when trying to purchase materials from the Glowforge Shop? I have been unable to purchase anything yet because I keep getting the same error when I go to check out.


I’ve not had any issues ordering. Try checking the settings on your browser…


I will try in a different browser and see if that works.


Nope. Still getting same error and now I am on my home wifi. Not sure what is happening.


I think a 422 is the result of something in the code/source not being happy. Could be tied to a particular item or… you might try clearing out your cart and putting it back in.


Finally!!! I have been trying for a couple of days to get an order in and it finally worked. I took out everything. Re-added all of my information and it finally made it. Thanks!


Congratulations now you can have fun and enjoy…:clap::clap::clap:


I’m getting a 500 error. Tried multiple browsers, deleting items in the cart and re-adding them. Not sure what else to do but wait and try later… Really need to order some stuff. :disappointed_relieved:


I had to remove my billing and shipping information and then re-enter it before I could even enter the payment information.


Ugh. I’ll try that. Thanks!