Passthrough crashing when go to print

I have successfully cut last week with the pass through same file trying to use today and every-time its loading artwork to print is crashes. so frustrating any tips or tricks appreciated! Also are they working on this problem?!

Hello @erc1113

I sincerely apologize for the trouble with this. Our team has made an update that may address this behavior. Could you please try your print again, and let me know if you’re still running into trouble?

Thank you.

Hi @erc1113 - I just wanted to check in as we haven’t heard back from you, please let me know how things are going!

It’s been a little while since I’ve seen any replies on this thread so I’m going to close it. If you still need help with this please either start a new thread or email